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A traveler dating back to her earliest childhood days spent in Jakarta, Erina combines her rich multicultural background with a fervor for brand building in the luxury space.

Erina grew up with Southeast Asia as her backyard; but following schooling in Singapore, she relocated stateside. After receiving her degree in marketing, she settled in New York City and, in turn, set the path for her multifaceted career in the travel industry. Around the same time that Erina identified a lack of fellow millennials in the travel agency community, she met Michael Holtz, founder of SmartFlyer. Together, they saw an opportunity to build a company – backed by a powerful brand – that appealed to fresh talent with a knack for creating exceptional client experiences from start to finish.

As the ultimate brand ambassador for a lifestyle rooted in seamless travel, Erina has worked tirelessly since 2010 to create a globally diversified footprint for SmartFlyer. Its affiliate community has blossomed to include over two hundred SmartFlyer travel advisors based across the United States, Europe, and Australia under her leadership. Today, she also manages strategic partnerships, and proprietary technology builds. In an effort to drive a better booking experience for all advisors, as well as a frictionless user journey for our mutual and discerning clients, Erina is the Chair of Sion’s Advisory Board and sits on the Board of Advisors for Lucia, two innovative technology companies revolutionizing the travel agency space.

The SmartFlyer Brand Team philosophy is predicated on everyone getting into the weeds, no matter what chair you sit in. For over a decade, Erina has continued to act as a hands-on travel advisor and still designs custom itineraries for the agency’s top-level clients. This pulse on both the needs of today’s luxury travelers combined with invaluable relationships spanning the globe creates a continued evolution of the agency’s offering.

Erina was the first SmartFlyer agent to be named to the Travel Agent 30Under30 list and has since been honored by Forbes as one of the Asian-Americans Who Are Shaping the Travel Industry. She is frequently quoted as a travel expert in CNN Travel, Vogue, Harper’s Bazaar, and Forbes. Erina sits on the Travel + Leisure A-List Travel Advisory Board, Virtuoso Marketing Committee, ACCOR Travel Agent Advisory Board, IHG Global Sales Advisory Panel, and is the Founder of EQTR, a non-profit mentorship program developing future BIPOC travel leaders and entrepreneurs.

 

Travel Tip

  • Slow down, travel isn't about ticking boxes. Luxury is the opportunity to explore a destination intimately and finding hidden gems along the way.

Testimonials

Working with Erina and her team is an absolute dream. They are knowledgable, thorough, friendly and plan the most exquisite vacations.

-Trish L.

Erina salvaged our summer vacation and made it a beautiful tour around Southern Italy. All of our hotels were fabulous and just what we were looking for, transfers seamless and restaurants were great. Erina is always available and is always ready to help with something as large as re-planning an entire vacation or something as small as making sure we had a transfer from the ferry to train station if we needed it. The Virtuoso perks are also another big plus! I can't wait to work with her and her team again!

-Sam R.

As always working with Erina is always a pleasure, everything is just the way it should be! That’s why I always go to her for my travel she gets the importance of it all being seamless. She understands what I like and always exceeds my expectations.

-Tony C.

It's always a pleasure working with Erina. She thinks of everything, and our trips are always seamless, beautiful exciting and filled with great food and culture. We can't wait to work with her again!

-Phil R.