Fueled by a steadfast commitment to uncovering what makes every destination, hotel, and experience truly exceptional, Barrett approaches the client experience with a meticulous eye for detail.
That insatiable curiosity has fueled her more than decade-long career at SmartFlyer, including an evolution from her foundational work as a travel advisor into a leadership role shaping the client journey roadmap. As Director of Leisure Sales, Barrett works closely with SmartFlyer’s advisors, hoteliers, and partners around the world to create meaningful ways to elevate both the advisor and client experience. Since joining SmartFlyer in 2016, Barrett has both led and contributed to many of SmartFlyer’s ground-breaking initiatives, including its annual agency-wide summit, SmartFlyer CORE, and its preferred supplier program, SmartFlyer Elevate. Whether she’s identifying emerging destinations or cultivating strategic partnerships, Barrett is passionate about connecting people with experiences that inspire.
Barrett has visited hundreds of the most sought-after properties across the globe, building an extensive network and further honing her instinct for what resonates with today’s most discerning traveler. Her firsthand knowledge of the industry’s evolving landscape—paired with her collaborative leadership style—empowers her to help advisors stay ahead of trends while delivering exceptional experiences for their clients. Some of her most treasured travels include a helicopter ride to hike Ol Doinyo volcano in Tanzania, skiing for the first time in Gstaad, and paragliding over the mountains in Oman at Six Senses Zighy Bay. Yet it’s always the next destination—and the opportunity to help others experience it—that excites her most.
Travel Tip
- I'm the epitome of a planner and love having a fully curated itinerary but, often find the most memorable moments of a trip come from unexpected surprises. I love having a local guide on my first full day to gather their intel on the best neighborhoods, shopping, and restaurants and save one full day to be unplanned to follow their recommendations.
Testimonials
Barrett is great! She’s very responsive, knowledgeable, and easy to work with. I tell everyone about her. I feel like we can’t travel anywhere without her input. I have sent many people her way. She great for work trips and vacations. We are about to plan another vacation soon and I can’t wait for her input. Thanks so much.
-A.M.
Barrett is just so great to work with! Just an absolute pleasure and so knowledgeable. She was so attentive and would call me back immediately. I wanted to make a change the day of my trip so I sent her an email at 7am and she replied back to me in 10 minutes that she was working on it. Love her! I can't wait to work with Barrett again in the future.
-C.S.
We worked with Barrett to plan our 3 week honeymoon to Australia and Fiji. She was absolutely fantastic! She got to know our travel preferences early in the process and put together an absolutely incredible itinerary – complete with stops to multiple locations, amazing resorts, multiple activities and tours and recommendations for things to do at each location. We thoroughly enjoyed every minute of the trip and loved all of the resorts and tours that were booked for us by Barrett. She was incredibly organized – putting together a detailed app we could access on our phones with all of reservations and schedules and was prompt to answer the many questions we sent to her throughout the planning process! We already recommended Barrett & SmartFlyer to many of our friends and will continue to do so. We wish we could do it all again!
-The Leos
This was our first time working with SmartFlyer. Barrett assisted us during a very difficult time; it’s certainly not easy to travel during a pandemic. Our original plan was to go to Italy. Barrett helped us plan out every detail of what will someday be an amazing trip! Once the pandemic hit, we were no longer comfortable going to Italy, so she helped us to push out the plans a year and secure new dates. She then helped us pivot to still travel somewhere to celebrate our 10 year anniversary and vow renewals. She suggested Hotel Esencia in Tulum, which we had never heard of. She had been before, so she had lots of great tips and could personally recommend the location and the staff. She helped talk me through the anxiety of going to airports and getting on a plane and all of the travel logistics. SmartFlyer had a great app that consolidated all of our travel details. Upon arrival, our room was upgraded and we were given a contact to text to help us with our every need so as to cut down on visits to guest services. Following our trip, Barrett reached out to follow up to find out how our stay was and what could have gone better, which in my opinion, is a true characteristic of a travel agent who really cares and is looking for long term business. I can't imagine planning any trips in the future without Barrett!
-B.A.
